TERMS AND CONDITIONS

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he following page (together with the documents referred to on this page) sets out the terms and conditions on which we supply any products (“Products”) listed on our website www.printx.uk and other online ordering platform such as interactive price lists, quotations and order forms (“our site”). Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. Please note that we limit our liability in paragraph 14 below.

About Us
Our website is a website operated by Logo Printingsthe trading style of Logo Printing Limited (“we/us/our”). We are registered in England under our company number and our registered office is at 1013a Oxford Road, Reading, RG31 6TL

User status
By placing an order through our website, you warrant that:
2 .1 You are legally capable of entering into a binding contract; and
2 .2 You are at least 18 years of age.

Form of contract between you and us
3 .1 Your order constitutes an offer to us to purchase a Product or Products. All orders are subject to acceptance by us and we will confirm such acceptance to you by means of an electronic notification at the end of the ordering process (“Order Confirmation”). We are unable to issue an Order Confirmation until the ordering process is complete. The contract between us (the “Contract”) will not be concluded until the Order Confirmation has been sent to you. Once the Contract has been concluded, its terms may not be altered without our prior written consent.
3. 2 As the Products will be made to your specification or personalised by you, you will not have the right to cancel the delivery of any Products once the Contract has commenced, i.e. once the Order Confirmation has been confirmed in writing (by email). Once the artwork has been uploaded, our automated processes can make it very difficult to cancel the order. You have 20 minutes to make changes to orders placed on the website. After this time, if changes can be made, we will have to charge for the costs already incurred in producing and administering the order (subject to a minimum charge of £18).

User Submissions and Information
4. 1 Whenever you use a feature that allows you to submit material to our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such material complies with these standards and you release us from liability for any breach of this warranty.
4.2 We are under no obligation to print any material which, in our sole and final opinion, is or may be unlawful, defamatory or inappropriate or infringes the proprietary or other rights of any third party, and these conditions include material of an extreme or political nature.
4.3 We reserve the right to refuse to print any material which in our opinion may be detrimental to the welfare of Logo Printing ltd.
4. 4 Logo Printing ltd shall be indemnified by the customer in respect of all claims, costs and expenses arising from any defamation or infringement of copyright, patent rights or other proprietary or moral rights contained in any material printed for the customer or its agents. The indemnity includes any amount paid for legal advice in settlement of any claim.
4. 5 In addition to complying with our Acceptable Use Policy, you agree that any material you submit to our site is done so at your own risk. You must retain a copy of all material you submit. We expressly disclaim any liability for any uploaded material that is lost or damaged during or after the upload process.
4. 6 Failure to follow the preparatory instructions for uploading materials may result in poor quality Products. In such circumstances, we are not responsible for poor quality Products.
4. 7 You may not upload any material that would infringe any third party’s rights in such material unless you have the express permission of the third party. We have the right to disclose your identity to any third party claiming that any material you upload to our site infringes their rights.
4. 8 We have the right to remove any material submitted by you or to refuse to process any order if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy. You will receive a full refund of any amounts already paid for any order that we do not fulfil, less any administration fees or any additional fees for time and materials applied to cover such additional work already done.
4.9 You agree that we may only transfer your personal data to another person if that person has given their express consent to its use in relation to the Products ordered.
4.10 Your personal data is processed and stored in accordance with our Privacy Policy.
4.11 We may delete user files held by us that are inactive for an extended period of time without notifying you. We may change our policies and restrictions at any time, at our discretion, with or without notice to you. To the extent that we are permitted to do so by law, we may delete user material we have stored at any time.

Copyright
5. 1 Unless negotiated and agreed in writing, copyright in all artwork and any other items prepared, developed or created by Logo Printing ltd will vest in Logo Printing Ltd and belong to Logo Printing ltd

Artwork Services and Proofs
6.1 Prior to producing the Products, we offer the facility to produce an electronic proof of the Product for your approval. You are responsible for approving these proofs. You accept that once you have approved the proof, the Products cannot be changed nor cancelled. We shall have no liability to you for any errors in the proof subsequently discovered by you.
6.2 Should you choose not to receive a proof we shall have no liability to you for any errors in the Product subsequently discovered by you.
6.3 Should you choose to make use of our Just Print service, you must follow the specific requirements of this service:
6.3.1 Files supplied must be in PDF/x-1a format.
6.3.2 Your job will go through our automated system and will only be rejected if we are unable to print your file. We will carry out no pre-flight or quality checks on your document as these will already have been carried out by yourself prior to submitting the file.
6.3.3 You must ensure that your supplied files adhere fully to our Technical Guide.
6.4 Copy – Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, we shall be entitled to make additional charges on a time and materials basis to cover such additional work.
6.5 Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to Logo Printing’s discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.
6.6 Your statutory rights are not affected by these terms and conditions.

Vehicle wrapping with advertising or protective film

6.7.1 As part of our services, we also offer professional car wrapping with film of any design, colour and texture. Before starting the order, we carefully discuss the project with the customer, including the conditions of use of the film, aesthetic requirements and care options. The films used in our projects are covered by the manufacturer’s warranty against peeling off of the material, provided that they are properly used and cared for. The customer is entitled to a guarantee in the event of technical problems, but this does not cover changes to a previously approved graphic design.
6.8.2 For all vehicle wrapping services, Logo Printing LTD carries out a thorough pre-inspection to document any existing surface imperfections such as rust, dents or scratches that may affect the adhesion and appearance of the wrapping. We recommend that any paint or bodywork repairs are fully cured to OEM standards prior to wrapping, as any hidden defects can show through the vinyl and affect its durability. Upon completion of the wrapping, customers are required to inspect the vehicle. Receipt of the vehicle constitutes acceptance of the quality of the service. Logo Printing LTD provides a limited warranty covering instances where the adhesion of the vinyl fails due to material or installation problems within the specified time period. However, the warranty does not cover damage to the film caused by external conditions, misuse by the customer or requests for design changes after installation.
6.9.3 To ensure optimum film durability, customers should avoid high-pressure washers, abrasive cleaners and power washers that can lift or damage the film. Hand washing with a non-abrasive detergent seven days after installation is recommended to maintain the integrity of the vinyl.

Production and Delivery Times
7.1 Production shall be deemed to begin when the following conditions are met: payment has been made, artwork has been uploaded and accepted and the order has been confirmed. If these events take place after 6pm on a production day, production will be deemed to begin on the next production day.
7.2 After production, we dispatch all finished orders by courier for next day delivery. Some postcodes, including Northern Ireland (BT), the Scottish Highlands & Islands Isle of Man (IM), or Isle of Wight may take between 3 and 5 working days, and may incur an extra charge.
7.3 Production days are held to be working days: Monday to Friday inclusive unless notified otherwise, e.g. for some UK Bank Holidays.
7.4 Where production is delayed due to exceptional circumstances, we will complete the work as soon as we reasonably can.
7.5 Any carriage arranged by PrintX is on the customer’s behalf and the printer is not liable for any delays arising out of that carriage.
7.6 Where delivery is not possible as a result of us being provided with the incorrect delivery address details, our delivery service will return the Products to us. We reserve the right to make an additional delivery charge for return and re-dispatch of the Products to the correct delivery address.
7.7 All products will be signed for upon delivery, if anyone other than the intended recipient signs for the product,we will incur no liability provided that parcel was delivered to the address provided by the purchaser.
7.8 Delivery to temporary addresses such as hotels, exhibition and conference centres etc. is entirely at the risk of the customer.

Non-Delivery
8.1 You must notify us in writing within 7 days of any failure on our part to deliver the Products in order that we can investigate the failure and take appropriate action.

Quantities
9.1 All reasonable endeavours will be made to deliver the correct quantity of Products ordered by you.
9.2 You acknowledge that variations in respect of quantities are inherent within the printing industry.
9.3 Our liability in respect of shortages are as follows:

• Up to 1,000 Shortage of up to 5%
• Up to 5,000 Shortage of up to 5% 
• Up to 20,000 Shortage of up to 5%
• Over 20,000 Shortage of up to 5%

9.4 All overs may be kept by you at no additional cost.

 Quality
10.1 You accept that colour variations are inherent within the printing process for files submitted. You also understand and accept that computer hardware set-ups are such that we cannot guarantee that the Product colours will match those displayed on your computer screen during the ordering process.
10.2 Due to the nature of the printing process, we shall not be required to guarantee an exact match in colour or texture between the printed results and any proof.
10.3 Due to the ink tolerances involved in the four colour printing process, slight variance in finished printed colour is inevitable.
10.4 Pantone spot colour matches cannot be produced using the full colour process.
10.5 Any proofs issued by us are NOT colour accurate and are issued for content checking only. 

 Price & Payment
11.1 The price of any Products will be quoted on our site from time to time, except in cases of obvious error.
11.2 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation, except in cases of obvious error.
11.3 All work carried out, Whether experimentally or otherwise, at the customer’s request shall be charged.
11.4 Third-party credit card companies will be entitled to store any credit or debit card data if you choose that option when you place your order.

Our Replacement Policy
12.1 In the unlikely event that you believe that a Product is defective, we may request that you return the product for our examination.

Claims
13.1 Claims for damage, shortages or non-delivery must be advised via our concerns form within 7 days from the date that the Products were delivered.
13.2 We shall not be liable in respect of any claim unless we are notified in accordance with paragraph
13.3 We may ask you to send us photographic evidence and a number of samples showing any damage or defects and to retain the Product for 30 days after receipt for the purposes of inspection by ourselves or our agents or representatives.

Our Liability
14.1 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product (including delivery costs).
14.2 We do not exclude or limit in any way our liability:

14.2.2 under section 2(3) of the Consumer Protection Act 1987;
14.2.3 for fraud or fraudulent misrepresentation; or
14.2.4 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
14.3 Whether caused by our negligence, breach of contract or breach of duty, we exclude all liability for:
14.3.1 any direct loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time; or
14.3.2 any indirect or consequential loss or damage of any kind however arising, even if foreseeable.

Written Communications
15.1 When using our website, you accept that communication with us will be by electronic means only. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Events Outside Our Control
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure).
16.2 Force Majeure includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
16.2.1 strikes, lock-outs or other industrial action;
16.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
16.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
16.2.4 impossibility of the use of means of public or private transport;
16.2.5 impossibility of the use of public or private telecommunications networks; and
16.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
16.3 Our performance under any Contract is deemed to be suspended for the period that Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring Force Majeure to a close or to find a solution by which our obligations under the Contract may be performed despite Force Majeure.

Our Right to Vary these Terms & Conditions
17.1 We reserve the right to revise and amend these terms and conditions from time to time without notice.
17.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within 7 working days of receipt by you of the Products).

Contact
If you have any queries about these Terms & Conditions, or any other aspect of our website, or you have a complaint, please email info@logoprinting.co

 Law & Jurisdiction
19.1 Contracts for the purchase of Products through our site will be governed by the laws of England . Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England.

Acceptable Usage Policy
This page sets out the terms between you and us under which you may access our website www.printx.uk, and other ordering web platforms e.g. interactive price lists, quotes and order forms (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
Should you wish to print a copy of these terms and conditions for future reference, press Control + P.

1. Prohibited Uses
1.1 You may use our site only for lawful purposes. You may not use our site:
• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

2. Suspension & Termination
2.1 We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
2.2 Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
2.3 We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.